Terms and Conditions
Please read these terms and conditions carefully before submitting an order via the website. By making an order you are bound by these terms and conditions.
Delivery, Shipping and Handling
We aim to dispatch your order within 48 hours by Royal Mail Special Delivery and shipping costs are listed against each product we sell on this website. PLEASE NOTE: Shipping outside of the UK will incur additional postage costs to the buyer. Please contact us for further details.
Payment
Full payment is required at the time of placing an order using one of our accepted payment methods. We accept Visa, MasterCard, Switch, Solo & Visa Delta via PayPal.
Warranty
All our products are guaranteed against manufacturer defects for one month.
Cancellations
All orders made via this website come with a SEVEN DAY RETURN GUARANTEE. Simply return the item unused and undamaged in its original packaging for a full refund. When returning goods of a high cash value, we strongly advise you to insure against loss or damage in transit as we are unable to credit you for goods that have been lost or damaged. Please contact the Post Office to reclaim costs for lost or damaged goods.
Complaints and Feedback
In the event of a complaint or if you need to speak to a Customer Support Advisor please contact Customer Services enquiries@retakethat.com and we will do our best to help in any way possible.